Ear Wax Removal - Hearing Tests - Hearing Aids - Hearing Protection

Professional Hearing Care

 Valley Hearing provide local, independent, professional hearing care. 
I know how much you value your hearing which is why you will value my honest no-nonsense approach to finding the best solution for you.


Not hearing as well as you used to?

It could simply be ear wax or you may have a hearing loss. 
Untreated hearing loss has been linked to a greater risk of dementia, falls, loneliness and depression.

Do you need ear wax removal?


At Valley hearing we take your hearing health very seriously. 
Our ear wax removal procedure uses the latest microsuction technology. 
You can also get a free hearing test too! 
You will either get a clean bill of health and lovely clean ears, or if you need support we will provide impartial advice on what to do next.

Cost £55 - please allow 60 minutes for your appointment.

Note: If it turns out there is no wax we will still do a full health check to see what is going on, this is charged at a standard consultation fee of £35

Wax removal includes
  • Video examination of you ear
  • Medical history review
  • Removal of any ear wax
  • Free hearing test
  • Copy of your test results
  • GP referral if required

Hearing Test Only?

The cost of a full hearing consultation is £35 (refundable if you purchase aids through Valley Hearing).  This includes a full examination, medical history, hearing test and a comprehensive impartial review of your hearing needs.  I will take you through the various hearing aid options available.  Proivide a demonstration of hearing aids and advise what is most suitable for you.  
If private care is not something that is affordable to you then I will write to your GP to request a referral to your local NHS audiology department. 

Please also see my pages on Hearing Aids and Prices for more information

Customer Reviews 

"My husband has worn hearing aids for over 20 years and this was the best experience he has ever had with an audiologist. Jon was very welcoming and extremely professional, he was obviously knowledgeable and knew his stuff! He put us at ease and made the visit(s) very personal to my husband - unlike previous experiences. I cannot believe how much more confident he became after his visits. I was also impressed with the after care service that Jon provides and although the aids we bought were slightly more expensive, I feel that the service received was worth every penny. ( I did compare the cost with online sites and Valley Hearing was the cheapest for the aids purchased). I thoroughly recommend this company." (5 star Google Review  L Jones 14/02/2022)

" I cannot recommend this company enough. Jon is so efficient and professional; the service provided was excellent. I had wax removal and a hearing test and felt the whole process seamless. My ears feel so much better and the added hearing test was a great bonus. Would highly recommend and have already told my friends and family" 
(5 star Google Review D Davies 02/11/2021)

" I suffer with terrible blocked ears on occasion due to eczema. Found Valley Hearing on Google search and booked an appointment based on the great reviews. They weren't wrong!!! Jon was just fantastic. He explained everything in simple terms and gave me the options of what I was comfortable with as I had only every had my ears syringed before, never suctioned/hoovered and was a little nervous about it but Jon was gentle, kind and an incredibly friendly guy who put me at my ease. He did an amazing job!!! Thank you Jon!!! I would definitely recommend that you go to Valley Hearing should you have any kind of hearing related issues" (5 star Google Review D Cleeves 28/10/2021)

"I attended my appointment yesterday and my blocked ears have now been unblocked! The process was professional, but also friendly.   After an initial email querying an appointment availability it was replied to very quickly (more specifically on a Sunday, when I expected a reply the next working week).  After a quick check in each ear, both ears were unblocked using a sucking machine (which is a lot more comfortable than the water based process I encountered a few years ago). Afterwards, I was given a hearing test in the purpose built sound proof room after which I was given the all clear.

The whole process took about 45 mins.  Nb. You can use card to pay, both credit and debit" (5 star google review, J Webber 30/07/21)

"Just returned home after having an appointment with Jon after booking to have ear wax removed from both ears.Very nice premises and immediately was made welcome by him. Everything was explained with regard to the procedure after going through relevant medical history.  All bang up to date equipment the micro suction took around 15-20 minutes and immediately what a difference. Hearing test done and the results were fully explained. Thanks Jon . No hesitation in recommending the practice"  (5 star google review, A Nicoll 26/07/21)

VALLEY HEARING

26 Cardiff Road

Caerphilly

CF83 1JP

United Kingdom

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Appointments available

Tuesday to Friday and Saturday mornings
Strictly by appointment only